1. Overview

With Tosi Client (Key Desktop Software) version 4.4.0 and above, you must register your Master Key (or any of its Backup Keys) in Tosi Control to enable the essential capabilities of our platform, including visibility, management, and monitoring of your Tosi fleet.

Once you register a Master Key or any of its Backup Keys in Tosi Control, all other keys belonging to the same environment (family)will be automatically registered to that environment by the system. No additional registration is required for those keys.

2. Registration Process

Tosi Client will display a Key Registration modal.

• You may skip registration for up to 14 days and continue using the application.
• Registration becomes mandatory after 14 days from the first time the registration modal is shown.
• If you press the “Start” button, you will be redirected to the Tosi Control account creation page.

3. Already Have a Tosi Control Account?

If you already have a Tosi Control account, you can log in using the “Login” button at the bottom of the account creation page.

You can log in either:

• Using your username and password, or
• Via SSO, if your organization has configured it (you will need your organization or environment SSO URL).

4. Don’t Have a Tosi Control Account?

If you don’t have a Tosi Control user account, you can create one.

If your organization already uses Tosi Control but you don’t yet have an account, please contact your administrators and ask them to invite you. You have 14 days to receive an invitation and register your keys.

4.1 Account Creation Requirements

To create a Tosi Control account, you must provide:

• First name
• Last name
• Email address
• A strong password

After entering valid information, click the “Continue” button to receive an account verification email.
You must verify your account within 24 hours, as the verification link will expire.

Once your account is verified:

• Your Tosi Control account will be created.
• You can log in and register your keys by clicking “Log In & Register Key” on the “Account Created and Verified” page.

5. Key Registration in Tosi Control

After logging in, you will be taken to the Key Registration page.

You must choose one of the following options:

1. Register the key to an existing organization (environment), or
2. Create a new organization (environment)

5.1 When Should You Create a New Organization?

You should create a new organization if:

• You do not have any organizations in Tosi Control yet.
• You do not want the same subscription plan (features) as your existing organizations.
• You do not want to share the same SSO settings, metadata, integrations, notifications, or roles and permissions with your existing organizations.

5.2 Registering to an Existing Organization

If you do not want to create a new organization:

• Select one of your existing organizations.
• Click “Continue”.

Your unregistered Master Key will be automatically onboarded to the selected organization.

Click “Open Tosi Control” to verify the onboarded key.
Please note that gateways paired (serialized) with your key may take a few minutes to appear while data is being gathered.

5.3 Creating a New Organization

To create a new organization:

1. Click “Create New Organization” on the Key Registration page.
2. You will be redirected to the Organization Creation form.

5.3.1 Required Information

• Organization name
  • If you are an individual user and not representing a company, you may enter “N/A”.
• The organization owner’s email, first name, and last name will default to the user registering the key.
  • If the information registered with the key does not correctly reflect the organization owner, don’t worry. You can contact our services team after registration, and we’ll update it for you.
• Phone number
• Country
• Sales channel (how you purchased Tosi: directly from us or via a reseller)

Other fields are optional, but completing them helps us provide better support and service.

Once all required fields are filled:

• Click the “Register” button.
• Your Master Key will be automatically registered and onboarded to the new organization.

Click “Open Tosi Control” to view the onboarded key.
Please allow a few minutes for paired gateways to appear.

6. Subscription Plan

By default, a newly created organization is assigned the Essential subscription plan, which includes basic features.

You can upgrade to higher-tier plans with additional features such as:

• SSO
• Metadata management
• Exports
• Bulk actions
• Map view
• Asset inventory
• API integrations
• Network Analytics

To upgrade, please contact our sales team.

7. Unregistering a Master Key to Enable Re‑Registration

If you need to register a master key again, you must first unregister the associated network from the relevant Tosi Control organization.

Follow the steps below based on the subscription plan of your organization.

7.1 Prerequisites

• Log in to Tosi Control
• Select the organization from which you want to remove the registered master key (network)

7.2 For Organizations on the Essential Plan

1. Go to the Home page.
2. Locate the relevant network card.
3. Click the three‑dot (⋯) menu on the network card.
4. Select Remove network.

This action unregisters the related master key from the Tosi Control organization.

7.3 For Organizations on Standard, Professional, or Enterprise Plans

1. Go to the Networks page.
2. Locate the relevant network in the list.
3. Click the three‑dot (⋯) menu next to the network name (top‑left corner of the network entry).
4. Select Remove network.

This action unregisters the related master key from the Tosi Control organization.

7.4 Result

Once the network is removed, the related master key is unregistered and can be registered again in Tosi Control.

8. User Management

Once you have access to Tosi Control, you can invite additional users.

For more details, please refer to the User Management in Tosi Control documentation.